Privacy Policy

KJ AI AUTOMATION
(A brand of Turbulance LLC)

Effective Date: 12/01/2025

This Privacy Policy describes how Turbulance LLC, doing business as KJ AI Automation (“Company,” “we,” “us,” or “our”), collects, uses, stores, processes, and discloses information obtained through our website, AI systems, voice assistants, messaging platforms, and automation services (collectively, the “Services”).

By accessing or using the Services, you acknowledge that you have read, understood, and agree to this Privacy Policy.

1. Scope of This Policy

This Privacy Policy applies globally to all users, clients, visitors, and businesses that access or utilize our Services, regardless of geographic location.

2. Information We Collect

We may collect, process, and store the following categories of information:

2.1 Personal and Business Information

  • Full name

  • Business name

  • Email address

  • Phone number

  • Appointment details

  • Any information voluntarily provided through forms, calls, messages, or communications

2.2 Voice, Messaging, and AI Data

  • Call recordings

  • Call transcripts

  • SMS and messaging content

  • AI-generated responses

  • Conversation metadata (timestamps, duration, routing)

2.3 Technical & Usage Data

  • IP address

  • Browser and device information

  • Operating system

  • Interaction logs

  • Website usage data

3. AI, Automation, and Recording Disclosure

You expressly acknowledge and consent that:

  • Calls may be answered, initiated, or handled by artificial intelligence systems

  • Calls and messages may be monitored, recorded, transcribed, and stored

  • AI responses are automated and may not always be accurate

  • Data may be processed in real-time or asynchronously

You are solely responsible for ensuring compliance with all applicable call recording, consent, and data protection laws in your jurisdiction.

4. How We Use Information

We use collected information to:

  • Provide and operate AI automation services

  • Answer calls and messages

  • Process bookings, orders, and inquiries

  • Improve system performance and reliability

  • Ensure compliance with legal obligations

  • Prevent fraud, abuse, or unauthorized use

  • Maintain internal records and analytics

5. Data Sharing & Third Parties

We may share information with trusted third-party providers strictly for service delivery, including but not limited to:

  • Telecommunication providers

  • AI and automation platforms

  • Cloud hosting and storage services

  • Analytics and monitoring tools

  • Legal or regulatory authorities when required by law

We do not sell personal data.

6. International Data Transfers

Because we operate globally, your data may be transferred to and processed in countries outside your jurisdiction. By using our Services, you consent to such transfers.

7. Data Security

We implement commercially reasonable safeguards to protect data. However, no system is completely secure, and we do not guarantee absolute security.

8. Data Retention

We retain information only for as long as necessary to provide Services, comply with legal obligations, or protect our legal interests.

9. Your Rights

Depending on your jurisdiction, you may have rights to access, correct, or request deletion of your data. Requests must be submitted in writing to:

📧 support@kjaiautomation.com

10. Children’s Privacy

Our Services are not intended for individuals under the age of 18. We do not knowingly collect data from minors.

11. Policy Updates

We reserve the right to update this Privacy Policy at any time. Continued use of the Services constitutes acceptance of any changes.

12. Contact Information

Turbulance LLC
d/b/a KJ AI Automation
Phoenix, Arizona, USA
Email: support@kjaiautomation.com
Website: https://kjaiautomation.com